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Terms of business

Norrbom Vinding’s terms of business govern all legal services provided by us, unless otherwise agreed in writing.

Confidentiality, insider rules and conflicts of interest

Norrbom Vinding will treat all inquiries from clients as confidential. Our employees have signed a declaration on non-disclosure of inside information and are subject to a duty of confidentiality regarding all information from or relating to clients. In addition, we have ensured that all material, in whatever form received, is treated and kept confidential.

We also have safe and appropriate procedures to identity conflicts of interest and independence issues. This means that we do not take on clients or work if there is a conflict, or if it is likely that a conflict will arise.

Rules on anti-money laundering

Like other Danish law firms, Norrbom Vinding must comply with the Danish Anti-Money Laundering Act. This means that we will obtain and keep information on our clients’ identity and that we have implemented an internal set of rules to ensure compliance.

Rules on professional conduct and client funds

All of our lawyers are admitted to practise law in Denmark by the Ministry of Justice ‎and are members of the Danish Bar and Law Society. Read more about the provisions of the Danish Administration ‎of Justice Act on lawyers, the rules on ethics and professional conduct of the Danish Bar and Law Society and the client account ‎regulations (only available in Danish) at the Danish Bar and Law Society's website, which can also be accessed in English at https://www.advokatsamfundet.dk/english/.

Fees and costs

Norrbom Vinding’s fees are usually based on time spent. In addition to time spent, our fees will take into account the significance and complexity of the matter, the value of the assignment or project to the client as well as the outcome, nature and extent of the legal services provided. In addition, the degree of specialist knowledge required and the responsibilities involved will be taken into account.

On request – and always in relation to consumers – we will provide a reasoned fee estimate and information on the expected costs and disbursements. We will inform the client as soon as possible if it the total fees are likely to exceed the estimate provided.

Invoicing

As a general rule, our fees will be invoiced monthly in arrears. However, litigation work will typically be invoiced quarterly or based on a longer period, depending on the nature and progress of the case. Payment is due 15 days of the invoice date, and VAT will be added in accordance with the applicable rules.

In the event of late payment, interest will be charged in accordance with the Danish Interest Act.

Clients will be charged separately for disbursements and expenses relating to the legal services provided.

Liability and insurance cover

We are liable for the legal services we provide in accordance with the general rules of Danish law, and we have taken out liability insurance with the insurance provider HDI-‎Gerling under the rules issued by the Danish Bar and Law Society. The liability insurance covers ‎all Norrbom Vinding’s legal services, wherever provided.

Norrbom Vinding’s liability does not include liability for loss of data, business, time, profits, goodwill or image, or any other indirect loss.

Records and rights

Norrbom Vinding will keep all documents and other relevant materials for a period of five years after ‎completion of an assignment or project.

Clients will have the necessary rights to use the written materials produced by us as part of our legal services. However,‎ copyright and all other intellectual property rights will remain the property of Norrbom Vinding.

Complaints

Norrbom Vinding is subject to the rules on ethics and professional conduct as well as the rules on complaints of the Danish Bar and Law Society. Clients can file a complaint about our fees and legal services to the Disciplinary Board of the Danish Bar and Law Society at Complaints about lawyers | Advokatsamfundet. If a client is dissatisfied with our assistance or fees, we ask the client to contact the partner in charge of the matter or the partner responsible for the client relationship.